Accessibility Declaration

The Children’s Art Centre in Poznań (CSD), the administrator of the website www.alekino.com, undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public sector entities. This accessibility statement applies to the website www.csdpoznan.pl.

Website publication date: 23/10/2015

Website last updated on: 19/03/2024

Digital accessibility

The website is partially compliant with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public sector entities, due to the non-compliances or exclusions listed below.

List of unmet requirements

lack of appropriate heading structure in articles
the website includes PDF and DOC files, though their use has been minimized and efforts are made to publish texts directly on the website

Exclusions

maps are excluded from the obligation to ensure accessibility
videos were published before the act on digital accessibility came into force

Preparation of the accessibility declaration

Declaration preparation date: 21/12/2022

The digital accessibility declaration was prepared based on self-assessment conducted by the Children’s Art Centre in Poznań and a digital accessibility audit conducted by the “Mili Ludzie” Foundation.

Last review date of the declaration: 28/03/2025

Keyboard shortcuts

Standard browser keyboard shortcuts can be used on the website.

Architectural accessibility

Scena Wspólna, the venue for CSD’s artistic events (co-managed by CSD), is a single-story building.

There is a designated parking space for people with disabilities.
There is one main entrance to Scena; the doors are wide but heavy and difficult to open independently by someone in a wheelchair or on crutches.
The ticket office is directly opposite the entrance and near the foyer entrance – both are at an accessible height for wheelchair users or short-statured persons.
Hallways are wide and unobstructed (e.g. no furniture or stands).
Scena Wspólna has a toilet adapted for people with physical disabilities.
There is an emergency call system in the toilet.
Wheelchair users can choose any seat on the ground floor of the auditorium.
Benches are available in the foyer to sit while waiting for an event to start.
There are no high-contrast markings on glass surfaces (doors, walls).
CSD offices are located in CK ZAMEK (ul. Św. Marcin 80/82). Information on CK ZAMEK’s architectural accessibility is available at: https://ckzamek.pl/deklaracja-dostepnosci/

Communication and information accessibility

CSD offers contact for Deaf and hard-of-hearing individuals through a PJM (Polish Sign Language) interpreter – to use this service, contact via email: dostepnosc@csdpoznan.pl or via SMS or WhatsApp: +48 884 936 747. The interpreter is available on Wednesdays (5:00–6:00 PM) and Saturdays (11:00 AM–12:00 PM).
The ticket office staff at Scena Wspólna is fluent in PJM.
Some CSD events include PJM interpretation and audio description.
Video materials published on CSD’s social media include captions for the hearing impaired.
Graphics and photos on CSD’s social media include alternative texts.
Tickets for assistants of people with disabilities for all CSD events cost 1 PLN.
An induction loop is installed in the Main Stage at Scena Wspólna.
There is no visible floor plan of Scena Wspólna, but all areas are labeled (e.g., cloakroom, ticket office, toilet, etc.) and the staff can provide information.
Doors leading to the auditorium, toilets, and other spaces at Scena Wspólna have labels in Braille.
The CSD website currently lacks ETR texts and video recordings with information about the institution’s activities in PJM – these are planned for 2025.

Feedback and contact information

Are there issues on this website resulting from unmet digital accessibility requirements?

Report them to Marta Maksimowicz, Accessibility Coordinator at the Children’s Art Centre in Poznań – via email: dostepnosc@csdpoznan.pl or phone/WhatsApp: +48 884 936 747.

In your report, please provide:

Your name and surname,
Contact details (e.g., phone number, email),
Exact address of the web page where the inaccessible element or content is located,
Description of the issue and the preferred way it could be resolved for your convenience.

You may also use this method to request access to unavailable information or submit accessibility demands.

Handling accessibility requests and complaints

We will respond to your report as soon as possible, no later than within 7 days of receipt.

If this deadline is too short for us, we will inform you and provide a new date by which we will correct the errors or provide the information in an alternative way. This new deadline will not exceed 2 months.

If we are unable to ensure digital accessibility for the content you requested, we will offer an alternative means of access.

If our actions are unsatisfactory, you may lodge a complaint with the President of the State Fund for the Rehabilitation of Disabled Persons.

PFRON website: https://www.pfron.org.pl/o-funduszu/struktura-organizacyjna/oddzialy-funduszu/

If you still have concerns about our digital accessibility efforts, you can report them to the Ombudsman.

Ombudsman website: https://bip.brpo.gov.pl/